Artemis Lisbon Spa - Logótipo Horizontal Azul

Privacy Policy

Privacy Policy of

This site may collect certain User Data

Owner and Data Controller

Artemis Lisbon SPA

Types of Data Collected

This site may collect some personal data such as name, email address, phone number and cookies.

Full details of the Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to collection.

Personal Data may be provided voluntarily by the User, or in the case of Usage Data, collected automatically when using this Site.

Unless it is specified that all Data requested by this Site is mandatory and failure to provide this Data may make it impossible for this Site to provide its Services. Where this Site specifically states that certain Data are not required, Users will not be required to complete such Data and there will be no consequences for the availability or operation of the Service.

Users who have questions regarding which Personal Data are required are invited to contact the Owner.

Any uses of cookies – or other tracking tools – by this Site or the third party service owners used by this Site will be for the purpose of providing the Services requested by the User, in addition to the other purposes described herein and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data that is obtained, published or shared through this Service (this Site) and confirm that they have the third party’s consent to provide the Data to the Owner.

How and where the Data is processed

Processing method

The Owner shall take appropriate security measures to prevent unauthorized access, disclosure, alteration, or unauthorized destruction of the Data.

Data processing is performed using computers and/or IT enabled tools, following organizational procedures and means strictly related to the stated purposes. In addition to the Owner, in some cases Data may be accessed by certain types of persons in charge of, involved with the operation of this Service (this Site) (administration, sales, marketing, legal system administration) or external persons (such as third party providers of technical services, couriers, etc.) appointed, where necessary, as Data Processors by the Owner. The updated list of these parts can be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data related to the User if one of the following applies:

  • Users who have given their approval for one or more specific purposes; Note: Under some legislations the Owner may have the permission to process Personal Data UNTIL the User objects to this (“opt-out”), without having to rely on permission or any other legal grounds below. This, however, does not apply whenever the processing of Personal Data is subject to European data protection legislation;
  • the provision of the Data is necessary for the performance of a contract with you and/or any pre-contractual obligations of yours;
  • the processing is necessary for the performance of a legal obligation to which the Owner is subject;
  • the processing relates to a task that is performed in the public interest or in the exercise of an official authorization in which the Owner is vested;
  • the processing is necessary for the purpose of legitimate interests pursued by the Owner or a third party;

In any case, the Owner will gladly cooperate to clarify which legal basis applies to the processing, and in particular if the provision of Data is a mandatory requirement under law or contract, or a necessary requirement to enter into a contract.


The data is processed at the headquarters of the Owners’ operations, and at any other places where the parties involved with the processing are located.

Depending on your location data transfers may involve the transfer of User Data to a country other than your own. To find out more about where such transferred Data is processed Users can check the section containing the details of Personal Data processing.

Users also have the right to be informed about the legal basis for transfers of Data to countries outside the European Union or to any international organizations governed by public international law or formed by two or more countries, such as the UN, and about the security measures taken by the Owner to protect their Data.

If any such transfers occur Users can find out more about them by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.

Conservation period

Personal Data will be processed and stored for as long as necessary for the purposes for which they are collected.


  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be kept until such contract has been fully performed.
  • Personal Data collected for purposes related to the legitimate interests of the Owner will be kept for as long as necessary to fulfill such purposes. Users may obtain specific information about the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be permitted to retain Personal Data for a longer period where the User has given his consent to such processing, as long as such consent has not been withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period of time on all occasions when the Owner is obliged to do so in order to comply with a legal obligation or in compliance with a warrant from an authority.

Once the retention period is over, the Personal Data will be deleted. Thus, the right of access, the right to erasure, the right to correction, and the right to data portability cannot be enforced after the expiration of the retention period.

The purposes of processing

Data relating to the User is collected to enable the Owner to provide its Services, as well as for the following purposes: Contacting the User; Anti-spam protection; Accessing third-party service accounts; Statistics; Saving and managing backup; Commenting on content; Viewing content from external platforms; Processing payments; Interacting with social media and external platforms; Managing User databases; Interacting with data collection platforms and other third parties; Managing email addresses and sending messages; Registration and authentication; Tag management; and Traffic optimization and distribution.

Users can obtain additional detailed information about such processing purposes and about the specific Personal Data used for each purpose in the respective sections of this document.

Content Comment

The content commenting service allows Users to create and post comments about the content of this service (this Site).

Depending on the settings chosen by the Owner, Users can also leave anonymous comments. If there is an e-mail address among the Personal Data provided by the User, it can be used to send notifications of comments on the same content. Users are responsible for the content of their comments.

If a content comment service provided by a third party is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the comment content service.

Directly Managed Comment System (this Site)

This Site has its own internal content commenting system.

Personal Data collected: Cookie; E-mail; Name

Contacting the User

Contact Form (this Site)

By filling in the contact form with their Data, Users authorize this Site to use these details to respond to requests for information, quotation or any other type of request as indicated by the title of the form.

Personal Data collected: Name, E-mail, Phone number.

Mailing List or Newsletter (this Site)

By registering for the mailing list or newsletter, the User’s e-mail address will be added to the contact list of those who may receive e-mail messages containing information of a commercial or promotional nature about this Site. Your e-mail address may also be added to this list as a result of your subscription to this service (this Site) or after you make a purchase.

Personal Data collected: E-mail; Name;


The services present in this section enable the Owner to monitor and analyze web traffic and can be used to track User behavior.

Google Analytics (Google Inc.)

Google Analytics is an Internet analytics service provided by Google, depending on where this Site is accessed from, (“Google”). Google uses the data collected to track and analyze your use of this service (this Site) to prepare reports on activity and share it with other Google services.

Google may use the data collected to contextualize and personalize ads in its own ad network.

Personal Data collected: Cookie; Usage data.

WordPress Stat (Automattic Inc.)

WordPress is an analytics service provided by Automattic Inc.

Personal Data collected: Cookie; Usage data.

Place of Processing: USA – Privacy Policy (

User database management

These types of services allow the Owner to create User profiles from an e-mail address, a personal name, or other information that the User has provided to this Site, as well as to track User activity through analytical capabilities. This Personal Data may also be combined with publicly available information about the User (such as social media profiles) and used to build private profiles that the Owner can display and use to improve the service (this Site).

Some of these services may also be enabled to send scheduled messages to the User such as emails based on actions taken on this service (this Site).

Managing e-mail addresses and sending messages

These types of services allow the database management of email contacts, telephone numbers or other contact information for the purpose of communicating with the User.

These services can also be used to collect data regarding the date and time when the User viewed the email; and also when the User interacted with the email received, such as when the User selected the links included in the email.

Tag Management

This type of service helps the Owner to manage the tags or scripts needed by this Site in a centralized way. As a result of this User Data flows through these services and there is the possibility of retention of this Data.

Google Tag Manager (Google)

Google Tag Manager is a management service provided by Google, depending on the location from which this Site is accessed.

Personal Data collected: Cookies; Usage data.

Place of Processing: USA – Privacy Policy (

Privacy Shield Participant.

Interaction with data collection platforms and other third parties

These types of services allow Users to interact with data collection platforms or other services directly from the pages of this service (this Site) for the purpose of saving and reusing data.

If one of these services is installed, it may collect Usage and Navigation Data on the pages where they were installed, even if Users do not actively use the service.

Users’ rights

Users may exercise certain rights with respect to their Data processed by the Owner.

In particular, Users have rights, such as:

  • Withdraw your approval at any time. Users have the right to withdraw their approval in cases where they have previously given their approval for the processing of their Personal Data.
  • Refuse the processing of your Data. Users have the right to refuse the processing of their Data if the processing is performed on a legal basis other than approval. Additional details are provided in the specific section below.
  • Accessing Your Data. Users have the right to know whether their Data is being processed by the Owner, to obtain disclosures about certain aspects of the processing, and to obtain a copy of the Data that is being processed.
  • Check and request correction. Users have the right to check the accuracy of their Data and to request any updates or corrections.
  • Restringir o processamento dos seus Dados. Users have the right, under certain circumstances, to restrict the processing of their Data for any purpose other than the storage of their Data.
  • Apagar os Dados Pessoais ou retirá-los de outra maneira. Users have the right, under certain circumstances, to have their Owner’s Data deleted.
  • Receive your Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any problems. This determination is conditional upon the Data being processed by automated means and the processing being based on your approval of a contract to which you are a party or on your pre-contractual obligations.
  • Register a complaint. Users have the right to lodge a complaint with their competent data protection authority.

Details about the right to refuse processing

In cases where Personal Data is processed for a public interest, in the exercise of an official authorization in which the Owner is vested or for purposes of the legitimate interests pursued by the Owner, Users may refuse processing by providing a reason related to their particular situation to justify the refusal.

Users should be aware that if their Personal Data are processed for marketing purposes, they may refuse processing at any time without providing any justification. Users can refer to the respective sections of this document.

How to exercise these rights

Any requests to exercise Users’ rights can be directed to the Owner using the contact information provided in this document. These requests can be exercised at no cost and will be answered by the Owner as soon as possible and in all cases within less than one month.

Cookie Policy

This Site uses Cookies. To learn more and for a more detailed notice about cookies, the User can consult the Cookie Policy.

Additional Information on Data Collection and Processing

Legal action

The Personal Data of Users may be used for legal purposes by the Owner concerned or in the steps leading to possible legal action arising from a misuse of this Service (this Site) or the related Services.

The User declares to be aware that the Owner may be required to disclose Personal Data upon request by government authorities.

Additional Information on the User’s Personal Data

In addition to the information contained in this privacy policy, this Site may provide the User with additional, contextual information about specific services or collection of Personal Data processing upon request.

System logs and maintenance

For system and maintenance purposes, this Site and any third party services may collect files that store interaction with this Site (system logs) or use other Personal Data (such as IP address) for this purpose.

Information not contained in this policy

Further details about the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track Me” requests are handled

This Site does not support “Do Not Track Me” requests.

To determine if any of the third party services you use honor “Do Not Track Me” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by communicating to its Users on this page and possibly within this Service, this Site and/or – to the extent technically and legally feasible – by sending notice to Users via any contact information available to the Owner. It is highly recommended that this page be consulted several times in relation to the last change described at the bottom.

If the changes affect processing activities performed based on User approval, the Owner will collect the new User approval where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows the identification or identifiability of a natural person.

Usage Data

The information automatically collected through this Site (or third party services contracted on this Service), which may include: the IP addresses or domain names of the computers used by Users using this Site, the URI (Uniform Resource Identifier) addresses, the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code indicating the status of the response server (positive result, error , etc. ), the country of origin, the characteristics of the browser and operating system used by the User, the various time details per visit (for example, the time spent on each page within the application) and the details about the path followed within the application, with particular reference to the sequence of pages visited and other parameters about the operating system of the User’s device and/or IT environment.


The person using this Site who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refer.

Data Processor (or Data Supervisor)

The natural or legal person, public administration, agency or other body that processes Personal Data on behalf of the Controller as described in this privacy policy.

Controlador de dados (ou proprietário)

The natural or legal person, public administration, agency or other body that alone or jointly with others determines the purposes and means of processing of Personal Data, including security measures relating to the operation and use of this Service (this Site). The Data Controller, unless otherwise specified, is the Owner of this Service (this Site).

This Site (or this Application)

The means by which the User’s Personal Data is collected and processed.


The service provided by this Site as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.


Small units of data stored on the User’s device.

Legal Information

This privacy statement has been prepared based on the provisions of multiple pieces of legislation, including Arts. 13/14 of Regulation (EU) 2016/679 (GDPR – General Data Protection Regulation).

This privacy policy applies only to this Site.

Last updated: June 2, 2023